Senior Product Portfolio Operations Associate

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.

As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.

Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities.

Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

As a Senior Product Portfolio Operations Associate in Consumer & Community Banking you are a significant contributor to your team with a strong knowledge of optimization and integration.

You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.

Job responsibilities



* Creates synergies across products to ensure successful delivery against business objectives


* Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs


* Calculates metrics for portfolio management operations and analyzes data for areas of opportunity


* Develops change initiative materials and change timelines


* Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in program management or performance optimization


* Proven ability to implement operational effectiveness initiatives


* Prior working exposure to operations of the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee...