Senior Lead Software Engineer

Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability and AI-powered infrastructure automation.

As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms and Foundational Services (IPFS) organization, you will work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines.

You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.

This role uniquely combines traditional SRE excellence with cutting-edge AI/ML capabilities to build autonomous systems that revolutionize how we operate infrastructure at enterprise scale.
Job Responsibilities


* Creates high quality designs, roadmaps, and program charters for AI-powered automation systems, intelligent monitoring solutions, and next-generation reliability platforms that are delivered by you or the engineers under your guidance


* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues, particularly in the intersection of SRE and AI/ML technologies


* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team


* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt, including comprehensive logging pipelines and systems that export, analyze, and visualize observability metrics and traces across distributed systems


* Designs and builds AI Agents and MCP (Model Context Protocol) Servers for autonomous operations including incident detection, root cause analysis, and auto-remediation, while architecting solutions that integrate multiple data stores including graph databases, vector databases, transactional databases, analytical databases, and big data platforms


* Develops automation scripts and infrastructure-as-code using Java, Go, Python, and Terraform to improve operational efficiency, and builds and maintains RESTful services, APIs, and message queue architectures for event-driven systems and platform automation


* Makes significant contributions to JPMorgan Chase's site reliability community via internal forums, communities of practice, guilds, and conferences

Required Qualifications, Capabilities, and Skills


* Formal training or certification in software engineering concepts with 10+ years of applied experience in Site Reliability Engineering, DevOps, or Software Engineering


* Advanced knowledge in site reliabi...