Staff Analyst - Referral Team (N377)

Salary Range: $6,806.73 - $9,820.80 monthly

SUMMARY

The Los Angeles County Department of Homeless Services and Housing (HSH) consolidates our countywide response to homelessness. The driving force behind HSH is increasing accountability and transparency, improving care for people experiencing or at risk of homelessness, and streamlining collaboration with partners including services providers, the County’s 88 cities, and unincorporated areas to deliver high-quality, life-saving care.  Staff schedules are based on business need and may include the option of a hybrid work schedule where employees work remotely and from the office.

The County Benefits Eligibility Services Team (CBEST) is a program of County HSH.

CBEST was created to support people experiencing or at risk of homelessness with complex clinical needs to obtain benefits from the Social Security Administration. 

ESSENTIAL FUNCTIONS

The Staff Analyst – Referral Team (also referred to as “position”) will be responsible for overseeing the staff and processes for all CBEST referrals.

This process includes screening referrals for basic eligibility for Social Security Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI) and California Cash Assistance Program for Immigrants (CAPI), in addition to screening for the need to refer participants to external partners for Veteran Disability benefits and housing navigation services. The position is also responsible for establishing and maintaining relationships with referral partners (e.g., county hospitals, private hospitals, other County agencies, community-based organizations, etc.) across target areas to coordinate the receiving and processing of CBEST client referrals.

The position may require travel to all eight Los Angeles County Service Planning Areas to attend various meetings, conduct trainings and make presentations as applicable. 

Duties and responsibilities include, but are not limited to, the following: 


* Oversees staff and administrative processes pertaining to all CBEST referrals, which includes referrals triage for urgency and prioritization based on disability allegations.


* Maintains accuracy and compliance with reporting and data requirements, provides data entry/input, compilation, and data retrieval, analysis on various databases, spreadsheets, documents, and reports, etc.


* Supervision of an array of clerical, programmatic, and/or administrative personnel as needed; may act as lead on projects, meetings, etc.

as applicable.


* Provides on-going technical assistance on complex issues to staff, partners, and contract agencies; assists in the analysis of problems and identification of solutions; assists in project modifications as needed to achieve project goals and objectives.


* Compiles reports on incoming referrals with guidance from the Associate Director and CBEST Performance Improvement and Metrics Team.


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