Senior Systems Service Engineer

For this U.S.

based position, the expected compensation range is $105,000 - $129,600 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position.

The Company will accept applications on an ongoing basis until the position is filled.

Join our dynamic team as a process control Field Service Engineer and be at the forefront of delivering exceptional technical solutions to our valued customers! Are interested in joining a team with a passion for customer satisfaction?

What will you do?


* Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support.


* Ensure that the customer's system is updated to the latest software, quick fixes, and hardware.


* Prepare upgrade plans for the customer's systems and deliver them to the customer.


* Follow all technical procedures and tools for Global Service.


* Provide technical review of orders for clients and any other proposals requested to perform.


* Analyze technical risk of expansion projects and upgrades.


* Attend technical training that includes systems and instruments, application, process control, communication, and safety.


* Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.


* Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.


* Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.


* Perform system testing, factory acceptance testing (FAT) and develop test documents.


* Document preparation and obtain customer's approval per document specification and schedule.


* Coordinate with factory for product related issues and resolve.

Engage individually with our customers to help solve their system problems while at the same time be part ...