Tech Partner

For this U.S.

based position, the expected compensation range is $68,000 - $102,000 per year, which
includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United
States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within
the salary range, individual pay is determined by several factors including performance, knowledge, jobrelated skills, experience, and relevant education or training.

Schneider Electric also offers a
comprehensive benefits package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits)
flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including
service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the
first year of employment based on start date), opportunity to purchase company stock (eligibility
depends on start date), and military leave benefits.
You must submit an online application to be considered for the position.

The Company will accept
applications on an ongoing basis until the position is filled.
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S.,
please notify the Company as soon as possible upon discovery by completing this form Job Posting
Compliance Form.

Job Description

This Tech Support role internally titled "Tech Partner" will be responsible for a wide array of support services at assigned Schneider Electric facilities.

Responsibilities:


* Create, Receive, Monitor, Maintain and Resolve work tickets


* Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)


* Maintain on-site presence at designated service locations to support end users


* Software installation, support and make sure it is compliance with Schneider standards


* Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment


* Training end users on how to operate office automation equipment as requested


* New hire orientation including show user how to work on IT assets daily basis, debrief Schneider policy(s) such as security policy, usage etc


* Hardware platform troubleshooting and management


* Software platform troubleshooting and management


* Perform secure password management for all provided passwords


* Support access to corporate network/wireless and applications (both on network as well as over VPN)


* Coordinate execution of tasks with guidance from Service Desk representatives or other IT support groups


* Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking


* Identify, gain approval, and enter all project(s) as assigned by your manager into pr...