Sr Director, Program Management

Primary Responsibility :

Responsible for managing the facilitation of project planning and tracking process for the successful completion of multiple key capital growth projects and other business expansion initiatives.

Responsible for managing multiple project teams to provide support to field operations and implement large, complex programs involving construction, racking/automation, systems and operations/people.

Ensure that each project is completed within the original budget and schedule while meeting or exceeding the promised business benefits.

Ensure successful go-lives of new business launches with no service disruption.

Responsible for the development of PMO processes and reports to be utilized globally.

Ensure PMO status reporting is consistent globally.

Develop and coordinate training programs for global PMO staff.

What You'll Do :

• Lead the definition and development of tools and templates appropriate for each project type.
• Develop project charter and align with internal and external expectations
• Develop and integrate project work plans
• Ensure global teams are executing documented PMO methodologies including consistency of tools/templates and KPI reporting before, during and after go-live.
• Visit projects managed by staff to audit progress and ensure facility readiness through tollgate and readiness meetings onsite.
• Develop and execute project work plans, to include successful partnering with other departments in the organization (Business Development, IT, Operations, Transportation, Real Estate, Legal and Finance).
• Manage the development of project plans for key expansion and growth initiatives.

Manage multiple projects and resources simultaneously.
• Support construction and automation leads through integrated engineering, scheduling, oversight and conflict resolution
• Partner closely with operations to manage and track ramp-up plans, hiring and training trackers and actions/issues logs.
• Assign projects, review the quality of support provided by the team members and provide additional education in weak areas to ensure a broad and deep understanding of all workstreams.
• Manage project review meetings with team members to understand and document progress against plans and issues prohibiting progress.
• Communicate progress against the plan to team members, stakeholders, and executives; develop executive summaries and weekly status/progress documents that provide a view across timelines, facilities and customers.
• Partner with process owners and General Managers to fully understand impact of customer requirements or requests and the affect they would have on overall project planning process and/or specific projects.
• Continuously assess, manage, and report risk to minimize financial or schedule exposure on projects through contingency planning and risk mitigation.
• Manage resources to support operations initiatives and standardize operations best practices.
• Provide expertise an...