Real Time Payments - Lead Solutions Analyst

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Commercial & Investment Bank, you will play a central role in driving the success of our technical program delivery.

Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers.

Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions.

You will make data-informed decisions and provide strategic insights to support key business initiatives.

As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities


* Elicit, analyze, and document end-to-end payment requirements by partnering with product owners, business operations, architecture, and engineering to ensure functional clarity, feasibility, and delivery readiness


* Translate complex product and operational needs into structured solution requirements, including business process sequences, lifecycle state transitions, business error handling, and non-functional constraints


* Define system capabilities (the 'What') and acceptance outcomes with Product and Operations partners, including expected controls decisions (pass/hold/reject/recheck) and exception-routing behavior


* Perform data-flow and impact analysis across intake, capture, qualification, controls, settlement, and clearing connectors to identify gaps, dependencies, and migration risks


* Produce high-quality artifacts such as process maps, source-to-target mappings, business rules, data dictionaries, API/field requirements, and traceable acceptance criteria


* Lead requirement governance through backlog refinement, story decomposition, and prioritization with clear rationale (reuse vs new capability, config vs code)


* Collaborate with cross-functional teams to maintain standards, policies, and governance aligned to controls, compliance, resiliency, and operational support


* Support test strategy by defining business scenarios, validation criteria, and expected lifecycle/event outcomes for QA/UAT/E2E and cutover rehearsal


* Drive analysis for modernization and migration programs, including dual-run behavior comparison, parity validation, and operational readiness sign-off inputs


* Continuously build technical and domain knowledge in payments, standards, and market infrastructure changes to apply best practices and improve solution quality

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a r...