Housekeeping Manager OEM

About Us

Courtland Grand Hotel is located in the heart of Atlanta's downtown business district.

We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few.

At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent.

We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed.

We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Essential Duties and Responsibilities


* Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate.


* Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.

Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.


* Maintain and review computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* 2 years of housekeeping experience, preferably in a comparable hotel.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs...