Customs Brokerage Operations Manager

Job Title: Customs Brokerage Operations Manager
Job Location: El Paso, TX
 

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for a Customs Brokerage Operations Manager to manage and coordinate all customs clearance activities at our El Paso, Texas facility. 

Key Responsibilities:


* Manages and coordinates customs clearance activities in an efficient and cost effective manner


* Ensures compliance with federal and foreign regulations governing the shipment, receipt and documentation of imported/exported products being shipped through all DGF facilities


* Implements and trains on policies, procedures and service standards for customs clearance operations 


* Ensures all policies and procedures are consistently administered 


* Has input into the development of polices based on skill set and experience


* Responsible for meeting key performance indicators targets for a given product


* Responsible for hiring, coaching, training, and developing subordinate staff


* Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

  

Skills / Requirements:


* Considerable knowledge of all regulatory aspects related to importing


* Ability to create and execute vision for customs product that incorporates compliance, customer service, commercial value and shareholder value. 


* Exceptional analytical and problem solving skills


* Excellent verbal, written, and interpersonal communication skills. 


* Strong computer skills, including word processing, spreadsheet, presentation, and database applications  


* Demonstrated personal leadership skills, sharing the core vision and values of DGF and its strategic direction 


* Financial skills / budgeting experience


* Typically requires BS/BA and 6 years’ experience in related field, including at least 2 years of supervisory experience


* Customs Brokerage License preferred

 

Pay Range: $76,207.50 - $101,610.00+ (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and ...