Librarian Assistant Division Manager (Technical Services) I

Job Description

WAGE: $32.91 - $49.36

DEPARTMENT: Library

PERSONNEL STATUS: Full Time; FLSA Exempt

BENEFITS: Health, Dental, Vision, Retirement, 401k match, Sick/Vacation, Life Insurance, Short-term Disability, Accident, Critical Illness; Parental Leave; Maternity Leave

JOB OVERVIEW:

As a member of the Library's management team, under the supervision of the Technical Services manager, this employee contributes to management of the library's Integrated Library System (ILS); completes regular ILS maintenance and reports; assists with ILS upgrades; ensures functionality of ILS (Sierra, Vega Discover, Mobile App), eMedia applications, and database authentication; maintains EDIFACT (EDI) ordering to ensure timely arrival of books & materials.

This employee also contributes to the supervision of the daily operation and management of Technical Services; schedules, directs, trains, and evaluates employees; assists with supervising and training community service workers; assists with collection development projects; ensures new materials are received, cataloged, and processed in a timely manner, and adjusts staff workflows as needed.

ESSENTIAL FUNCTIONS:

Assist with management, maintenance, and administration of Integrated Library System (ILS), including Sierra, Vega Discover, and Mobile App

Ensure smooth patron and staff workflows by maintaining integration between ILS and discovery layers, self-check and RFID stations, eContent platforms, and financial systems

Assist with maintenance of all types of ILS records (patron, bibliographic, vendor, order, etc.)

Assist with management of ILS settings and functions, including troubleshooting issues and coordinating fixes

Assist with regular ILS updates, including notifying and training staff on new features and enhancements, completing post-update tests, and working with vendor to address errors or bugs

Ensure any ILS updates, changes, and enhancements comply with state and federal laws, as well as library policies and service standards, especially regarding privacy and confidentiality

Complete regular audits to ensure data privacy and integrity practices

Assist with ensuring data backup, disaster recovery, and business continuity practices are in place

Assist with maintaining good-standing relationships with ILS, eMedia, database, and materials vendors.

Regularly test ILS, eMedia, and database resources to ensure full functionality

Assist with opening and updating support tickets with ILS, eMedia, and database vendors

Review vendor contracts and invoices regularly

Participate in ILS, eMedia, and database evaluations, including RFP process

Support collection management projects by running ILS queries and forming concise and accurate data analysis reports

Ensure integrity and consistency of all ILS records, and addressing inconsistencies promptly

Assist with systems audits, statistical reports, and privacy compliance

Create and maintain ILS procedures and documentation

Assist with IL...