GCS Molecular Labs Senior Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring.

Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.

The Position

A healthier future.

It’s what drives us to innovate.

To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

 
 

The Opportunity

Roche Diagnostics is seeking a GCS Molecular Labs Senior Specialist to join our team in either Cape Town, South Africa or St Cugat, Spain.

As a GCS Molecular Labs Senior Specialist, you will be the technical linchpin for our most advanced diagnostic ecosystems.

This is a high-impact role requiring a blend of hardware knowledge, complex networking expertise, and software systems integration.

You will contribute the support efforts for the SBX sequencing platform, Avenio Connect, and our NIPT (AcfS) solutions, ensuring that the intersection of biology and digital infrastructure remains seamless and secure.

Key Challenges

1.

Provide Technical Support: SBX & Avenio Connect


* SBX Infrastructure: Support the IT/Network efforts for the Roche AXELIOS platform for EMEA timezone.

This includes optimizing high-speed data pathways from bandwidth, to compute clusters, storage and troubleshooting data bottlenecks.


* Connectivity Excellence: Oversee Avenio Connect integrations.

You aren't just fixing connections; you are architecting how our instruments talk to the Cloud and LIMS, ensuring security certificates and firewall rules align with global standards.
 

2.

Integrated NIPT (AcfS) Management


* Hybrid HW/SW Support: Manage the AcfS (Ariosa cell-free DNA System), specifically focusing on the partner Hardware


* System Validation: Support the deployment and validation of HW/SW updates for NIPT on PCR and digital LC system
 

3.

Advanced Network Operations


* Design and troubleshoot complex network topologies (VLANs, VPNs, and SD-WAN) within high-output clinical environments.


* Serve as the Tier-2 escalation point for regional field teams, providing deep-dive analysis into packet loss, latency issues, and system crashes.
 

4.

Troubleshooting, Documentation and Training


* Provide level 2/3 customer troubleshooting competence


* Prepare the user documentation, offline and e-training materials to service affiliates and customers


* Deliver the training if needed

Who You Are as an Ideal Candidate
Qualifications & Experience
 

Minimum Requirements:


* Education: Bachelor’s or Master’s degree in Computer Science,...