Control Manager - Senior Associate

Join a collaborative team where you help shape a proactive risk and control culture.

At JPMorganChase, you'll partner with colleagues across the business to ensure operational excellence and sustainable risk management.

Your expertise will help us deliver best-in-class solutions for our clients and stakeholders.

As a Control Management Associate in the Commercial & Investment Bank, you play a key role in maintaining a disciplined and sustainable end-to-end control environment.

You will identify and escalate issues with urgency, partner with the business to drive timely remediation, and contribute to a culture of proactive risk management.

Your work ensures our business operates with integrity and resilience.

Job Responsibilities:


* Evaluate and analyze the business's risk and control environment with stakeholders to identify significant gaps and root causes of control breaks.


* Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture.


* Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies.


* Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives.


* Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs.


* Perform action plan validation testing and support Quality Assurance and/or CORE testing to meet control objectives.


* Support business operations by driving process and control enhancements and developing corrective action plans.


* Provide expertise in risk and controls to create best practice solutions.


* Escalate issues with a sense of urgency and ensure timely remediation.


* Contribute to the development and implementation of key risk indicators and control effectiveness evaluations.


* Participate in control committees and risk mitigation initiatives.

Required Qualifications, Skills and Capabilities:


* Bachelor's degree or equivalent experience.


* Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.


* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).


* Strong influencing skills and ability to develop partnerships across businesses.


* Excellent written and verbal communication skills with the ability to influence business leaders.


* Strong critical thinking, attention to detail, and analytical skills.


* Ability to synthesize large amounts of data and draw appropriate conclusions.


* Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment.

Preferred Qualifications, Skills and Capabilities:
...