Wholesale Lending Services Control Manager - Vice President

Join our dynamic Wholesale Lending Services team, where you'll help shape a proactive risk and control culture across a global organization.

You'll collaborate with talented colleagues and business partners to deliver impactful solutions that protect our business and support our clients.

As a Control Manager - Vice President in Wholesale Lending Services, you will play a critical role in strengthening our control environment and supporting regulatory oversight.

You'll lead a global team, partner with stakeholders across Commercial & Investment Banking, and drive initiatives that mitigate risk and enhance operational effectiveness.

Your expertise will help ensure our processes are robust, sustainable, and aligned with the highest standards.

Job Responsibilities:


* Foster a proactive risk and control culture by identifying process gaps, challenging the status quo, and promoting continuous improvement.


* Support business partners with in-depth analysis of key processes, risks, and controls.


* Conduct comprehensive risk assessments to identify and mitigate key risks.


* Manage control-related activities, including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing.


* Provide leadership for end-to-end execution of CORE, including control break resolution to reduce financial, regulatory, and reputational risk.


* Ensure business engagement and accountability in control-related activities.


* Review and analyze program data (e.g., Key Risk and Key Performance Indicators) to inform business strategies.


* Collaborate with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology functions.


* Serve as a subject matter expert for operational risk, advising on emerging trends, risk events, metrics, and governance.


* Influence stakeholders and drive decision-making to support risk management objectives.


* Develop and deliver compelling executive presentations to drive improvement opportunities.

Required qualifications, capabilities, and skills:


* Minimum 5 years of experience in financial services, lending, risk operations or management, controls, audit, quality assurance, operational risk, or compliance.


* Proven experience managing people and leading teams in business operations or risk/control environments.


* Proficiency with Control Management systems (e.g., CORE).


* Advanced knowledge of control and risk management concepts, with the ability to design, evaluate, and implement CORE processes.


* Strong PowerPoint skills, with the ability to create impactful executive presentations.


* Demonstrated ability to make informed decisions, influence stakeholders, and justify recommendations.

Preferred qualifications, capabilities, and skills:


* In-depth business knowledge of lending or risk operations, regulatory requirements, and risk profiles.


* Technical acumen to identify and impl...