Sr. Product Associate - Intake and Workflow Card Marketing Transformation

Card Marketing Transformation is on a journey to build autonomous marketing tools and platforms which empower Chase Card and Connected Commerce marketers to deliver robust, accurate, expedient marketing campaigns at scale to our customers.

As a Sr.

Product Associate on the Intake & Workflow team with Card Marketing Transformation, you will modernize how marketing strategies become customer-facing campaigns.

You'll be at the forefront of supporting the build-out of automated, repeatable intake and workflow capabilities that improve speed, consistency, and control across Card and Connected Commerce marketing.

You will help translate marketer needs into clear, activation-ready requirements that enable scalable campaign execution.

You'll also partner with product, technology, design, data, and controls to improve catalog-aware intake patterns, strengthen governance and guardrails, and support AI-assisted recommendations that reduce manual effort.

Your contributions to roadmap execution, tracking outcomes, and helping drive delivery in a matrixed environment- will bring structure and remove ambiguity, improving the end-to-end marketer experience.

Key Job Responsibilities


* Support product vision and roadmap execution by documenting goals, aligning work to larger Card Marketing Transformation priorities, and helping track progress against success metrics.


* Partner with marketers and channel teams to understand intake needs, clarify inputs, and surface recurring friction points to drive platform improvements.


* Translate needs into buildable requirements (user stories, acceptance criteria, workflow steps, data requirements), ensuring clarity for design and engineering teams.


* Help manage and refine the backlog by organizing epics/stories, maintaining prioritization artifacts, and supporting sprint planning and grooming ceremonies.


* Contribute to catalog-aware intake patterns (offer, audience, journey) by helping define required fields, validation rules, and pre-population logic.


* Support governance and controls by partnering with risk/control stakeholders to document guardrails, approvals, and auditability requirements within workflow.


* Assist with AI-assisted recommendation capabilities by helping define where recommendations fit into campaign intake, what inputs they use, and how outputs should be reviewed and actioned.


* Coordinate cross-functional delivery tasks (dependencies, risks, decisions, timelines) and maintain lightweight documentation in agile tools.


* Produce clear status updates (team readouts, milestone tracking, executive-ready summaries) that highlight progress, risks, and next steps.


* Contribute to continuous improvement by analyzing cycle time/rework drivers, recommending process improvements, and helping scale adoption through enablement materials.

Required Qualifications, Capabilities, and Skills


* 2+ years of experience in product, business analysis, marketing oper...