Vice President, High Net Worth Card Product Strategy

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

We're proud to lead the U.S.

in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations.

Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Job Description

We are looking for a dynamic leader to join the High Net Worth (HNW) Card Product team, focusing on driving global growth and delivering on our product vision for our HNW customer segment.

As a Vice President, Card Product Strategy Lead, you will define and execute the card product strategy for HNW customers globally.

This role owns end-to-end strategy across market prioritization, product/feature innovation, and a differentiated servicing model.

You will work in close partnership with cross-functional stakeholders including Finance, Corporate Development, Risk, Operations, Wealth Management and international teams.

Key Responsibilities:


* Support development of our product line strategy for HNW card products through industry awareness and competitive insights, market research studies, customer segmentation and behavior analysis across domestic and international markets


* Collaborate on expansion initiatives including market assessments.


* Understand P&L and economics of products to inform benefits, features, and pricing


* Analyze banker and customer feedback and consumer behavior dynamics that will drive product decisions and prioritization


* Lead cross functional working teams in order to deliver on our product roadmap, including value proposition, pricing, and business case development


* Develop materials for Business Reviews with executive leadership and other forums by crafting a comprehensive story of the High Net Worth Card Product strategy

Required qualifications:


* 8+ years of financial services product management, product strategy, or consulting experience.

Credit card or payments industry experience is a plus


* Exposure to global expansion efforts and product strategy development.


* Strong analytical skills to develop fact driven and financially sound business plans


* Proactive, strategic, and results driven with the ability to manage and clearly communicate complex initiatives to define value propositions and mobilize large go-to-market teams


* Excel at synthesizing information into written and verbal communications for senior level audiences


* Proven ability to lead and influence large...