Intern - GBS APAC Operations

Intern - GBS APAC Operations

Job Description

GBS APAC Operations Internship ​

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

Role Overview & Primary Accountabilities:

This role will involve supporting GBS APAC Finance Operations teams in driving innovation initiatives, enhancing service delivery processes and Aurora Change Management activities.

The intern will also be responsible for maintaining the framework & reports in monitoring migrations, driving value creation, and preparing submissions for GBS APAC external recognitions.



* Finance Operations Support & Governance
Support the service delivery review process by preparing materials, tracking actions, and consolidating inputs.

Assist in reinforcing error governance practices and promoting “service & everyday excellence” habits across teams.


* Programs & Initiatives Support
Assist program leads in tracking milestones, maintaining roadmaps, and preparing updates for Value Creation, Productivity, and Innovation initiatives.

Support proof‑of‑concept (POC) activities and documentation in collaboration with GBS, Digital, and IT teams.


* Analytics, Reporting & Insights Support
Support the development and maintenance of dashboards, reports, and self‑service analytics for GBS leaders and stakeholders.

Help prepare executive‑ready summaries, basic analysis, and narrative insights for regular operations reviews and leadership forums.


* Enterprise Transformation Support
Provide support to enterprise transformation programs (e.g., ERP modernization, data governance, enterprise analytics) through data preparation, documentation, meeting coordination, and communication support.

Help cascade information to operations teams and capture feedback.


* Rewards & Recognition Program Support
Assist in coordinating Rewards & Recognition initiatives by supporting data collection, drafting submissions, and validating documentation against internal or external criteria under guidance from program owners.


* Stakeholder Collaboration & Professional Development
Work closely with GBS team members, tower leads, and cross‑functional partners to build professional working relationships.

Learn how to escalate issues appropriately, document risks, and communicate clearly in a corporate environment.

Benefits:


* Gain hands-on experience in change management and innovation within a global organization.


* Opportunity to work with experienced professionals and expand your professional network....