Business Systems Analyst

Title: Business Systems Analyst Department: Platform: Claims

Position Type: Exempt Hours per Week: 40

Position Summary

Writes requirements for minor software development items and performs testing, in accordance with Company guidelines, client needs and legislative requirements.

"Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements."
Key Duties and Responsibilities



* Reviews SPD's and Plan documents to interpret business & system requirements.


* Interacts with internal customers to validate and document system requirements.


* Configures system to meet business requirements.


* Analyzes programming changes and/or system enhancements to existing programs; tests and verifies the accuracy of program changes.


* Tests programming changes due to bug fixes, enhancements, development, and version upgrades.

Collaborates with programmers to drive quality output.


* Analyzes data files and identifies issues.


* Writes requirements for minor software changes; coordinates changes with vendors and clients.


* Designs, generates, and evaluate reports, queries, data, and procedures on systems, including scheduling and distribution of forms and mailings for daily, weekly, monthly, annual, or other periodic processes.


* Assists in the development, planning and implementation of new clients.


* Provides technical support, training, and problem resolution to end users.


* Documents system and client support processes.


* Performs other related duties and special projects as assigned.

Working Conditions/Physical Effort


* Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.


* May be required to work remotely.

Minimum Qualifications


* High school diploma or GED.


* Two years of experience as a Business Systems Analyst or two years of experience working in a third party administrator environment with applicable technical expertise.


* Proficiency with Microsoft Office tools and applications.


* Basic understanding of business practices with good understanding of project management methodology.


* An understanding of database systems.


* Strong organizational, analytical, problem-solving, and time-management skills.


* Ability to exercise independent judgment.


* Excellent attention to detail.


* Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.

Preferred Qualifications


* Associate's degree in Computer Science or Information Technology or two years of technical training


* Working knowledge of SQL.


* Two years' experience supporting and/or developing applications that use an IBM Series I environment.


* Experience working in a healthcare environment or a third-party administrator.


* Experience ...