Product Analyst

Job Description

POSITION SUMMARY:
The Product Analyst plays a critical role in enabling product teams to make data-informed decisions by translating complex data into actionable insights.

Embedded within the product organization, this role partners closely with Product Managers, Product Owners, and Decision Support to assess product performance, evaluate opportunities, and support prioritization across the product lifecycle.
The Product Analyst focuses on understanding product outcomes, customer and stakeholder needs, and operational performance-helping ensure that product investments align with organizational strategy and deliver measurable value.

ACCOUNTABILITIES:
Product Analysis & Recommendations:
• Analyze product performance, usage, and outcomes to generate insights that inform product strategy, roadmap decisions, and prioritization.
• Analyze user behavior, adoption trends, performance metrics and customer feedback.
• Develop and maintain product-level metrics, dashboards, and reporting in partnership with Decision Support and analytics teams.
• Translate data into clear insights and recommendations for Product and leadership teams.
• Support hypothesis testing, opportunity sizing, and impact assessment for new and existing product initiatives.
Product Team Partnership:
• Partner closely with Product Managers and Product Owners to understand business objectives, customer problems, and desired outcomes.
• Translate business questions into analytical approaches and clearly communicate findings to both technical and non-technical audiences.
• Support trade-off discussions by providing data-backed insights on value, risk, and impact.
Decision Support Enablement:
• Collaborate with Decision Support and Market Research functions to ensure consistency in insights, metrics, and storytelling across the product portfolio.
• Contribute to product reviews, planning sessions, and governance discussions by bringing forward relevant data and insights.
• Help standardize analytical practices and tools used across product teams as the organization matures in its product model.
Delivery Outcomes & Continuous Improvement:

• Track benefit realization and adoption post-implementation.
• Identify opportunities for optimization based on performance data.

Recommend improvements based on data and user feedback.
• Support regular product review cadences with performance reporting.

REQUIRED QUALIFICATIONS:
Knowledge of:
• Product analytics and performance measurement, including defining, tracking, and interpreting product level metrics and outcomes.
Data informed decision making, using quantitative and qualitative insights to evaluate options, assess impact, and guide product and business decisions.
• Translating business and product questions into analytical approaches, ensuring insights are actionable and decision oriented.
• Outcome based measurement and value assessment, supporting prioritization and investment decisions ...