Quality Team Leader

Quality Team Leader

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®.

At Kimberly-Clark, it’s all here for you - innovation, growth, and the chance to make a real impact. 

As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you.

You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

In this role, you will lead and support Quality operations at the Epping Mill, ensuring product safety, compliance, and Right First Time (RFT) performance across manufacturing, warehousing, and supplier networks.

You will play a key role in implementing and sustaining the Kimberly‑Clark Quality Management System (QMS), driving continuous improvement, supplier quality excellence, and a strong quality culture within the facility.

This role supports both locally manufactured and imported personal care products and represents the Mill Quality Manager when required.

In this role you will:


* Ensure a safe working environment for the Quality Team by fully complying with all safety obligations and proactively promoting safe behaviors at the workstation.


* Support and drive the Quality Management System (QMS) across manufacturing and warehouse operations to enable effective end‑to‑end Right First Time (RFT) measurement, implementation, and performance tracking.


* Lead RFT Move and RFT Sell quality initiatives, including defect tracking (PPMs) through the Global Quality system and ensuring consistent application of standards in internal and external warehouses.


* Own and lead the RFT Procure (NCR/SCAR) process for Epping Mill, collaborating closely with suppliers, procurement, and internal stakeholders to resolve material issues and implement sustainable corrective and preventive actions.


* Lead supplier and warehouse Quality audits, supplier improvement action meetings, and preparation for external audits (e.g., Disney, SGS, Qmart, GMP).


* Manage quality requirements for imported personal care products, including consumer complaint handling, documentation review (e.g., Certificates of Analysis), and coordination with importer facilities.


* Provide leadership support to the Mill Quality Manager, including representing the role during absences and supporting the implementation, review, and adjustment of the mill quality strategy.


* Drive quality capability through training, communication, data analysis, PASS system management, specificati...