Supervising Accounting Technician - Bilingual (Spanish)

Spanish Bilingual Required - Candidates will be required to take and pass an unproctored Spanish bilingual assessment.
The Riverside County Treasurer-Tax Collector is seeking a Supervising Accounting Technician located in Palm Desert.

This position will work under the direction of and report directly to the Deputy Treasurer-Tax Collector for the Public Services Unit.

The selected candidate will oversee the daily operations of the Public Services Unit, providing direct supervision, guidance, and performance management for all assigned staff.

This includes coordinating staffing and training for the Interactive Voice Response (IVR) system, Agent Client Display (ACD), and front counter cashiering functions, while ensuring consistent, high-quality public service.

The Supervising Accounting Technician will develop and maintain written procedures, train employees on the integrated property tax system, interpret and communicate County and State laws, and conduct regular one-on-one meetings to monitor progress, address challenges, and ensure compliance with statutory deadlines.

The role also includes interviewing prospective employees, scheduling staff, approving timesheets, and ensuring all equipment and facilities are properly maintained and secure.

Additional responsibilities include reviewing and approving refunds, resolving complex public inquiries, monitoring departmental email channels-including Riverside County's 311 system-and assigning or responding to matters requiring supervisory attention.

The Supervising Accounting Technician will track and analyze statistical data related to public service activities, support workflow efficiency, and recommend operational improvements.

The position may also assist with accounting functions and the processing of tax payments, along with performing other duties as assigned by the Deputy Collector, Chief Deputy, or Department Head to support the department's mission and service standards.

The most competitive candidates will demonstrate a thorough understanding of the Treasurer-Tax Collector's operations and possess strong working knowledge of the laws governing the assessment, billing, and collection of secured, unsecured, and supplemental property taxes.

Ideal applicants will have extensive experience in property tax collection, proven success supervising multiple staff members, and a solid background in public service, along with the ability to navigate complex situations and support high-volume public service operations.

Meet the Team!
The Riverside County Treasurer-Tax Collector is responsible for the billing and collection of property taxes, and, for the receiving, processing, investing and most importantly, safeguarding of public funds, as mandated by the laws of the state of California.

Primary Duties:


* Provides direct supervision of all regular and temporary personnel assigned to the unit.


* Responsible for monitoring, staffing, and training related to the Interactive Voice Response (...