Director - R&D

Leadership


* Develop and maintain comprehensive internal and external product roadmaps for each product line, aligning with overall business goals and customer needs.


* Collaborate with stakeholders to build compelling business cases for product modernization initiatives, including cost-benefit analysis, ROI forecasting, and risk assessment.


* Continuously assess market trends, customer feedback, and competitive positioning to inform roadmap prioritization and strategic investments.


* Lead the analysis, planning, and implementation of AI solutions as part of the overall R&D and business strategy, identifying opportunities where artificial intelligence can drive innovation, improve product performance, and enhance customer experience across all product lines.Lead


* monthly and annual R&D financial forecasting, ensuring alignment with strategic goals and budgetary expectations.


* Prepare and deliver presentations for monthly BURC (Business Unit Review Calls) and the annual BUSR (Business Unit Strategic Review).


* Oversee and validate monthly salary reconciliations for all R&D personnel.


* Collaborate with the Finance team by providing insights and context for monthly financial executive summaries, including explanations of forecasting variances.


* Ensure timely and accurate upload of monthly R&D task data to corporate systems.


* Actively participate in weekly leadership calls, contributing to strategic discussions and cross-functional alignment.


* Collaborate with Sales/Marketing to determine ongoing pricing and packaging model for all products


* Assist KPMG with compiling and vetting all qualified R&D activities annually to submit for R&D shred tax credits

People Leader


* Conduct weekly meetings with R&D teams across each product line to understand current challenges, provide support, and assist in issue triage and resolution.


* Design and implement regular cross-training sessions to broaden developer expertise across multiple product lines, enabling greater flexibility and resource coverage within the business unit.


* Ensure each development team is equipped with the necessary tools to maintain a centralized, secure, and backed-up code repository that is easily accessible by authorized developers.


* Establish and enforce robust procedures for source code management, including branch maintenance, staged testing, and orderly deployment processes to support defect-free releases.


* Oversee the implementation and ongoing monitoring of security and encryption protocols for all web-based products, ensuring data integrity and compliance with industry standards.


* Ensure all products that handle online payment transactions meet PCI compliance standards, including successful completion of quarterly PCI security scans and testing.