Global Travel Operations Manager

Your Job

We are seeking a highly motivated Global Travel Operations Manager to join our Travel and Expense team in our Kennesaw, GA office.

This role is a critical part of a leveraged capability team serving all Koch companies globally and is responsible for the day-to-day management and continuous improvement of our global travel program, with a strong emphasis on data-driven insights, operational excellence, and supplier relationship management.

The ideal candidate brings an analytical mindset, an understanding of global travel operations, and a passion for driving efficiency and compliance across a complex, global environment.

What You Will Do



* Own global travel operations, ensuring the program runs efficiently, compliantly, and in alignment with company policies and Principled Based Management principles.


* Manage key supplier relationships, including daily operational oversight of the global travel management company , ensuring service levels, data accuracy, and traveler experience expectations are met.


* Leverage data and reporting to understand travel patterns, identify trends, uncover risks or inefficiencies, and provide actionable insights to stakeholders.


* Develop and implement strategies that improve efficiency, effectiveness, and cost management across global travel and expense processes.


* Oversee a global support team, providing clear expectations, coaching, and development.


* Monitor and drive compliance with global travel and expense policies, recommending improvements and addressing gaps through principled decision-making


* Optimize the end user experience by applying effective OCM to ensuring traveler needs are addressed.


* Partner cross-functionally with finance, procurement, HR, security, and business leaders to identify process improvements and implement scalable solutions.


* Implement and optimize tools and systems that streamline booking, reporting, approvals, and traveler support, with a focus on innovation and continuous improvement.


* Lead or support special projects related to travel operations, supplier strategy, reporting enhancements, or global initiatives as needed.

Who You Are (Basic Qualifications)


* Experienced in global travel operations, including supplier and vendor management.


* Analytical and detail-oriented, with a strong ability to interpret data and translate insights into operational improvements.


* Experience managing day-to-day program execution while also thinking strategically about long-term improvements.


* Proven success driving process improvement and change management within a dynamic business environment.


* A collaborative partner with experience building strong, principled relationships with internal and external stakeholders.

What Will Put You Ahead


* Experience having direct reports


* Experience managing a global corporate travel program or similar operational function.


* Strong understanding ...