Sr. Manager, Customer Strategy - SH

Description

Kenvue is currently recruiting for a:

Sr.

Manager, Customer Strategy - SH

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information , click here .

Role reports to:
Dir Customer Strategy - Aveeno Baby

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

The Senior Manager, Customer Strategy - Skin Health is responsible for managing the day-to-day activities of the sales team to achieve business objectives, coaching staff, and optimizing sales strategies.

You will monitor performance, adjust plans as needed, and provide insights to drive growth while ensuring compliance with budgets and company policies:

Key Responsibilities


* Lead the development and execution of innovative customer engagement and sales strategies tailored to the skin health market, leveraging data-driven insights and qualitative and quantitative research to anticipate and meet evolving consumer needs and achieve sales targets.


* Collaborate cross-functionally with R&D, marketing, sales, design, communications, and research teams to design and implement customer-centric initiatives that enhance brand loyalty, integrate brand strategy, and drive sustainable growth.


* Mentor and guide teams, including strategists and sales staff, to foster a culture of creativity, agility, continuous improvement, and enhanced performance through tailored development plans.


* Analyze competitive landscapes, market trends, and sales results to proactively identify opportunities for differentiation, adjust strategies, and optimize outcomes in skin health solutions.


* Spearhead the integration of emerging digital tools and platforms to create personalized customer experiences and optimize the product journey.


* Manage project timelines, deliverables, budgeting, forecasting, and financial reporting activities with a focus on financial performance, stakeholder satisfaction, and high-quality execution.


* Maintain and regularly update comprehensive business plans covering all assigned markets and regions, incorporating insights from market analyses and customer needs.


* Communicat...