Global Director, Business Systems and Processes

Global Director, Business Processes & Systems

Baltimore Aircoil Company (BAC) is the global leader in sustainable solutions for evaporative cooling, thermal storage, and heat transfer equipment, headquartered in Jessup, Maryland.

We are seeking a strategic, results-driven Global Director, Business Processes & Systems to own and evolve our enterprise-wide SAP landscape, drive digital transformation, and ensure global process excellence across all business functions.

POSITION PURPOSE

The Global Director, Business Processes & Systems is a senior leader responsible for defining and executing the SAP strategy, optimizing business processes, and ensuring operational excellence across BAC’s global footprint.

This role balances leadership, technical depth, and business partnership, driving successful SAP transformation programs, modernizing enterprise applications, and enabling world-class customer experiences.

PRINCIPAL ACCOUNTABILITIES


* Define and execute the global SAP roadmap aligned with business strategy and digital transformation goals, including leading S/4HANA transformation programs and evaluating emerging SAP capabilities (AI, automation, cloud ERP).


* Drive standardization, simplification, and modernization of business processes across regions, ensuring seamless integration of SAP with non-SAP systems and enterprise architecture.


* Establish application governance, architecture standards, and data integrity practices for SAP platforms including ERP, S/4HANA, analytics, and integrated enterprise applications.


* Lead global SAP programs, managing budgets, resources, and risk to ensure on-time, on-budget delivery and continuous improvement initiatives, utilizing Agile/DevOps methodologies as appropriate.


* Act as a trusted advisor to senior leaders and stakeholders, translating business needs into scalable SAP-enabled solutions and driving cross-functional alignment -.


* Lead, mentor, and develop a global team, including SAP functional leads, technical architects, program managers, and contractors, fostering a collaborative, high-performance culture.


* Partner with the global infrastructure lead to manage system integrators and strategic vendors, negotiate and oversee SAP and partner contracts, and optimize total cost of ownership while improving service quality.


* Ensure SAP systems comply with global regulatory and audit requirements, maintaining strong controls (SOX, GDPR, etc.), including data governance, cybersecurity, and system reliability.


* Oversee the prioritization of enhancements and change requests, including business case preparation, cost-benefit analysis, and negotiation of prioritization with functional directors and VPs.


* Establish process approaches within all business functions, ensuring clear understanding of process inputs, outputs, and KPIs, and lead the definition and creation of KPIs to measure achievement of goals.


* Lead and manage master data management...