Executive Director, Product Portfolio Operations Director

Join a high-impact team shaping the future of Cobrand Card at scale, where you'll lead cross-functional teams to deliver secure, stable, and compliant outcomes.

As the Executive Director, Head of Product Portfolio Operations for Cobrand Card you'll be accountable for the end-to-end operating model and execution excellence.

This role involves leading agility, change management, and transformation, ensuring partner-aligned delivery with audit-ready rigor.

you will collaborate with Product Owners and Engineering leadership to align strategy and promote continuous improvement and high performance.

Job Responsibilities


* Define and evolve the operating model, including design, modeling, and validation, to align product and technology roadmaps and enable transparency on progress, risks, and impediments.


* Lead and mentor Agility Leads and Product Agility Leads, ensuring consistent coaching, events, and techniques for continuous improvement across agile product development.


* Set transformation strategy and OKRs for the portfolio; communicate narrative through metrics and drive continuous improvement across teams and domains.


* Champion continuous improvement to reduce waste and increase productivity; guide cross-product events that reinforce agile mindsets and behaviors at scale.


* Coach Product Owners on backlog health and continuous planning to ensure clarity and flow across the portfolio.


* Lead, develop, and performance-manage a multi-disciplinary team.


* Build a strong culture of collaboration, innovation, urgency, and accountability; provide regular, contextual feedback and coaching to staff and peers across the product group.


* Own the program's tooling strategy and roadmap across planning, execution, and reporting.

Define and deliver executive-ready reporting and dashboards that translate metrics into a clear, accurate narrative of strengths, opportunities, and outcomes.


* Establish data quality standards and operating routines across JIRA and related systems; promote "JIRA hygiene" to ensure reliable, actionable program insights.


* Create an environment for open dialogue and productive problem solving; deliver clear, contextual communications to senior leadership and partners on plans, risks, and performance.


* facilitate across Multiple Organizations, complex stakeholder groups, coordinate cross-functional ways of working initiatives

Required qualifications, capabilities, and skills


* Bachelor's degree or equivalent work experience; 10+ years of business and/or technology leadership with practical delivery experience managing large, complex, cross-functional teams


* 5+ years leading large-scale agile transformations with demonstrated understanding of scaling frameworks (LeSS, SAFe)


* Expertise with Agile and Scrum frameworks and their application in product development; experience training and coaching Scrum and Agile principles and practices


* Demonstrated abili...