Restaurant Manager

We are seeking a dynamic and experienced Restaurant Manager to lead and elevate our restaurant operation.

This is a senior leadership role ideal for a passionate hospitality professional with a strong operational mindset and deep expertise in wine and beverage service.

Key Responsibilities

Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq.

features three opulent spaces with unique personalities.

Fitz’s Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day parlour.

Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two).

Here local foodies and intrepid travellers alike gather to create memorable tales.

Join us to help create a London experience like no other!

As our Restaurant Manager, we will support you to: 


* Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!


* Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!


* Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

As a Restaurant Manager at Fitz’s Brasserie, you will play a key role in delivering outstanding hospitality.

You will work collaboratively with the front-of-house and kitchen teams to ensure guests receive warm, attentive, and efficient service in a stylish and welcoming environment.

Key Responsibilities:



* Lead, motivate, and manage front-of-house staff to ensure exceptional service standards. 


* Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction. 


* Develop and maintain a positive team culture focused on collaboration, accountability, and excellence. 


* Manage and enhance the restaurant’s wine program, including selection, procurement, and inventory. 


* Provide expert wine recommendations to guests and train staff in wine knowledge and pairing. 


* Deputise for the Restaurant General Manager in their absence/days off.


* Ensure compliance with health, safety, and licensing regulations. 


* Manage guest feedback professionally and resolve concerns promptly. 


* Monitor financial performance, including cost control, budgeting, and revenue growth. 


* Collaborate with the kitchen team to align food and wine offerings. 

Requirements


* Proven experience as a Restaurant Manager or in a senior hospitality leadership role 


* Strong sommelier background with advanced wine knowledge 


* WSET Level 3 (Diploma preferred) or equivalent qualification 


* Demonstrated leadership capability with excellent team management skills 


* Strong communication and organization...