Control Manager - Business Management - Associate

This role provides an exciting opportunity to work closely with the senior leadership team across Consumer & Community Banking Controls on strategic initiatives and functional objectives.

As the Control Manager - Business Management Associate within the Consumer & Community Banking Control Management team, you will lead and support the execution of strategic priorities and the functional Controls agenda across the Consumer & Community Banking Control Management organization.

In this role, you will coordinate and manage key executive projects and reporting for the Consumer & Community Banking Chief Control Officer, their leadership team, and the Consumer & Community Banking Chief Executive Officer, ensuring alignment and effective delivery of critical initiatives.

Job Responsibilities:


* Manage high-priority initiatives/projects to resolve diverse problems


* Gather, synthesize, analyze and present project data and findings that influences action and gives insights into the department (e.g., CEO Functional Business Review)


* Develop impactful presentations for internal and external audiences


* Execute creative analyses and provide insight to identify issues and arrive at recommendations


* Collaborate with a centralized team of business support that covers key Control Management reporting and programs


* Partner closely with the Communications team to coordinate integrating the latest tools and advancements in internal communications strategy and execution for the department


* Apply structured problem-solving and design thinking to address top strategic priorities


* Develop a detailed understanding of current-state Control Management processes and procedures, identify weaknesses, gaps, opportunities for improvement and propose innovative business solutions required to increase efficiency


* Build and foster strong partnerships with cross functional teams (i.e.

HR, other LOB / Firmwide Control Management, Risk, Compliance, and Internal Audit) to support key facets of the CCB control environment and objectives

Required qualifications, capabilities, and skills


* Mimimum 4 years of financial services experience in Communications, Strategy, Controls, Audit, Risk Management, or Compliance


* Broad professional and operational knowledge of CCB businesses, operations, policies, procedures, risk, and controls


* Exceptional oral and written communication skills, with the ability to collaborate and influence stakeholders at all levels


* Demonstrated ability to deliver impactful presentations and engage effectively in one-on-one interactions, with meticulous attention to detail and outstanding follow-through


* Strong sense of urgency and organization, providing high-level support to senior leadership


* Proficiency in PowerPoint, LLM, Excel, and Word, with the ability to develop compelling executive presentations that drive direction and initiatives


* Ability to craft clear, compe...