In Room Dining

About Us

The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests.

Luxurious in experience, but not too uptight.

We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco.

The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq.

ft.

of indoor and outdoor event space.

Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work.

The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth.

You can be part of a passionate team that has fun, works hard, and loves one another.

When you join the HEI family, you also get the benefit of the HEI Loves culture.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.


* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.


* Set up and deliver all VIP amenities.


* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.


* Complete all shift side work as outlined in the hotel's operating policies and procedures.


* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.

Report all communication to immediate shift supervisor.


* Perform all cash handling responsibilities in accordance with company policies and procedures.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to communicate well with guests.


* Ability to grasp, bend, lift and/or carry, or otherwise, move or pus...