Spa Manager Slry

About Us

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981.

From these lush vines has grown a 3,500 acre conference and leisure destination.

We welcome your interest in applying for a position with Chateau Élan Winery & Resort.

For many years, we have served our guests with the highest level of products and service in luxury resorts.

We owe our growth and success to our associates who have served our guests with dedication and pride.

The key to our continued growth is found in satisfying and exceeding our guests' expectations.

We look for people with personality, energy, enthusiasm and commitment.

We nurture and train our associates throughout their tenure here.

They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program.

YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

This role is a multiple-task oriented position designed to support the Director of Spa in achieving departmental objectives and maintaining a level of unparalleled customer service excellence.

Essential Duties and Responsibilities



* Ensures internal and external guest satisfaction with a positive and friendly attitude


* Responsible for the scheduling for spa support staff on a weekly basis


* Responsible for organizing and facilitating all training and certification for all spa colleagues


* Conduct daily walk-through of facilities to ensure that all support areas are neat, organized and in compliance with all established and approved standards


* Ensure supplies for locker areas & beverage/snack station are maintained to established par levels and within the specified budgets for respective line items


* Ensure all spa support staff is in compliance with all standards of operation and guest interactions


* Ability to coach and motivate team to achieve stated revenue and guest satisfaction goals


* Conduct monthly spa departmental & inter-department meetings


* Review and complete payroll for all spa support staff


* Oversee th...