Barista/Retail

About Us

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981.

From these lush vines has grown a 3,500 acre conference and leisure destination.

We welcome your interest in applying for a position with Chateau Élan Winery & Resort.

For many years, we have served our guests with the highest level of products and service in luxury resorts.

We owe our growth and success to our associates who have served our guests with dedication and pride.

The key to our continued growth is found in satisfying and exceeding our guests' expectations.

We look for people with personality, energy, enthusiasm and commitment.

We nurture and train our associates throughout their tenure here.

They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program.

YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Essential Duties and Responsibilities


* Greet customers immediately with a friendly and sincere welcome.

Use a positive and clear speaking voice, listen to, and understand requests.


* Prepare customers' orders as requested accurately and efficiently.


* Ring guest check correctly.

Close the check to the proper method of payment, (i.e., cash, credit card or house charge).


* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.


* Maintain the highest level of standards for all product preparation.


* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.


* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.


* Balance house bank at the end of the shift.

Retrieves and returns bank from vault to workstation and return, to ensure accountability.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

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