Business Development Manager

Primary Duties & Responsibilities

Market Intelligence & Opportunity Identification


* Conduct ongoing market research to assess commercial pricing, competitors, labor requirements, and service demand.


* Monitor trends in commercial facilities management, fleet services, food services, and construction support.


* Identify bundled and integrated service opportunities (e.g., janitorial, pressure washing, and grounds maintenance) aligned with TRDI’s capabilities.

Commercial Business Development & Prospecting


* Identify, qualify, and pursue new private‑sector commercial opportunities consistent with TRDI’s service offerings.


* Build and actively manage a commercial sales pipeline across facilities services, maintenance, fleet, food services, and construction.


* Establish and cultivate relationships with key commercial stakeholders, including:



* Property managers and owners


* Commercial facility operators


* Construction firms and developers


* Retail, industrial, and logistics customers


* Commercial vendors and subcontractors

Sales Lifecycle Management


* Lead the full commercial sales cycle from initial prospecting through contract award.


* Conduct site walks, service assessments, and client needs analysis.


* Coordinate pricing strategies, negotiations, and contract close to ensure competitive and sustainable outcomes.

Proposal Development & Contract Structuring


* Coordinate preparation of bid submissions, proposals, and statements of work.


* Partner with Operations and Finance to validate:



* Accurate labor and staffing estimates


* Equipment and material readiness


* Pricing models that support required margins and sustainability

Ensure proposals accurately reflect operational capabilities and client requirements.

Contract Transition & Start‑Up Support


* Support smooth transitions from contract award to operational start‑up.


* Coordinate handoff to Operations to confirm staffing, scheduling, and service readiness requirements are met.

Cross‑Functional Collaboration & Internal Alignment


* Partner with Operations to confirm service feasibility, staffing models, and execution schedules.


* Coordinate with Human Resources on workforce planning, onboarding timelines, and compliance considerations.


* Work closely with executive leadership to align commercial growth initiatives with company strategy.

Client Relationship Management & Contract Growth


* Maintain strong relationships with commercial clients to support renewals, retention, and long‑term partnerships.


* Identify and pursue upsell and cross‑sell opportunities within existing contracts.


* Address client concerns and service issues in coordination with operations leadership.

Reporting, Performance Tracking & Accountability


* Maintain accurate CRM records, opportunity tracking, and revenue forecasts.


* Provide regular reporting on:
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