Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Internal API Platforms, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Translate internal customer needs into an actionable platform roadmap for API management, developer onboarding, and lifecycle governance.


* Conduct problem discovery with engineers and product teams to identify friction, quantify impact, and prioritize high-leverage platform enhancements.


* Define and manage user stories, acceptance criteria, and release plans for capabilities such as API onboarding, documentation, versioning, deprecation, and self-service tooling.


* Partner with engineering to execute iterative delivery; validate outcomes via experiments, telemetry, and user feedback.


* Drive standards for specification formats and artifacts (e.g., OpenAPI, schema reuse), and promote reusable patterns, SDKs, and templates.


* Improve time-to-first-call with sandboxes, quickstarts, and automated guardrails (linting, contract checks).


* Establish policies for API versioning, backward compatibility, deprecation, and access controls; ensure alignment with firmwide risk and controls, data classification, and security policies.


* Collaborate with SRE and platform engineering on SLOs, incident reduction, and capacity planning for gateways and supporting services.


* Instrument platform health dashboards and publish adoption and reliability metrics to stakeholders.


* Run intake and triage, maintain transparent backlogs, and communicate roadmap, release notes, and change impacts to internal customers.


* Facilitate cross-team alignment across lines of business to scale platform standards and accelerate adoption.

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Working knowledge of API concepts and tooling: API design fundamentals (REST; awareness of GraphQL and gRPC), specification formats (OpenAPI), versioning strategies, and deprecation best practices.

Familiarity with enterprise API gateways/management platforms, authN/Z patterns (OAuth 2.0, OIDC, mTLS), and traffic policies (quotas, rate limiting).

Fam...