Marketing Automation Super Admin (Marketo)

Marketing Automation Super Admin (Marketo)

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Overview

We are seeking a Marketing Automation Super Admin to serve as the strategic owner and technical authority for our Adobe Marketo Engage platform and its surrounding ecosystem.

This manager-level role combines advanced platform administration, system architecture, and functional consulting to ensure long-term platform stability, scalability, and governance.

The Super Admin operates within a complex B2B marketing and sales technology environment, partners closely with Salesforce and IT teams, leads a team of platform administrators, and serves as the primary escalation point with Adobe Marketo Support.

Key Responsibilities

Platform Strategy & Architecture


* Own the technical vision, architecture, and roadmap for Marketo within the enterprise technology stack


* Ensure platform scalability, performance, security, and governance


* Define and enforce Marketo standards, order of operations, and best practices


* Identify and address technical debt, platform risks, and architectural gaps

Advanced Administration & Functional Consulting


* Design and implement advanced Marketo configurations beyond standard administration


* Serve as the escalation point for complex platform issues and design decisions


* Translate business requirements into scalable, maintainable Marketo solutions


* Partner with Marketing, Sales Operations, IT, and Analytics on end-to-end lifecycle and automation initiatives


* Advise stakeholders on platform capabilities, trade-offs, and best practices

Salesforce & Ecosystem Integration


* Own and optimize the Marketo-Salesforce (SFDC) integration, including data synchronization, lifecycle logic, and field mappings


* Collaborate with Salesforce administrators and IT teams on cross-platform initiatives


* Ensure alignment between marketing automation and sales operations processes

Adobe Marketo Support & Technical Partnership


* Act as the primary liaison with Adobe Marketo Support for escalated issues and complex defects


* Manage the full lifecycle of support engagements, including ...