Site Reliability Engineer/Operations Lead

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS087, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

- Production Support: Lead triage, root cause analysis, and resolution of production issues, providing actionable technical insights to development teams.

Serve as the primary onsite responder for system incidents, outages, and performance degradations.

- Application & Infrastructure Monitoring: Evaluate system, server, and platform health; track performance trends, proactively identify risks and service disruptions.

- Platform Administration: Perform platform upgrades & patches.

- Deployments & Configuration Management: Execute Appian and full stack application deployments, ensuring proper configuration, version control, and release quality.

- Representation: Serve as the on-site Maximus representative to a variety of IT forums.

Job-Specific Minimum Requirements:

- Minimum Years of Experience: 4 years (additional experience strongly desired).

- Location: Department of Energy client site in Washington, D.C.

(Forrestal Building).

- Minimum Education Required: Bachelor's degree in information technology or related field.

- Security Clearance Required: Top Secret or DOE Q.

- Experience in IT operations, site reliability engineering, or infrastructure management.

- Hands on experience with application deployments and operations support.

- Development experience in Java, .NET, Go, Python or the low code Appian platform.

- Intermediate understanding of SQL, including developing and optimizing queries.

- Basic understanding of Linux administration.

- Excellent communication skills, with the ability to work with technical and non technical teams across multiple security domains, including secure and non-secure networks.

Preferred Skills and Qualifications:

- Appian platform administration experience.

- Strong understanding of monitoring tools, operational dashboards, and performance analysis.

- Experience with technologies including CSS, JavaScript, React, Angular, TypeScript, or jQuery.

- Java debugging skills, including log analysis, exception tracing, and root cause investigation.

- Familiarity with backend and middleware technologies: SQL/NoSQL databases, web/app servers, ESBs, and identity/access control integrations.

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Minimum Requirements

TCS087, T3, Band 6

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

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