Dispatcher

------ NIGHT DISPATCHER | $31.00-$33.00/HOUR -----

LTI, Inc. is looking for individuals who possess a positive attitude and who are customer driven to join our team! At LTI, Inc.

we specialize in the transport of liquid- and dry-bulk commodities in the Pacific Northwest and Western Canada.  For over 70 years, we have proudly served our customers’ transportation requirements and the needs of our employees.  This is not a safety sensitive position.

Why Work for LTI, Inc.


* Compensation: $31.00 - $33.00 /hour


* Benefits: Employees (and their families) may opt in to medical, dental, vision, and basic life insurance.  Long Term Disability Coverage, AD&D Insurance, and Employee Assistance Programs + flexible spending arrangements.


* Paid Time off: Start with 17 days paid time off a year (PTO) + additional extended leave


* Paid Holidays: 8 paid holiday a year in additional to your PTO


* Retirement Plan: 50% of the first 6% contributed matched + an additional 3% of your compensation regardless of your participation following one year of service.

Summary

LTI, Inc.'s Central Dispatch team is responsible for system wide route planning, direct driver dispatch communication, and incident response coordination for daily operations to provide increased support to local management teams.

Applicants selected will be heavily involved in the design and deployment of new systems and processes to enable enhanced centralized dispatch capabilities.

Excellent customer service skills required, as this position acts as primary point of contact for customers.

Candidates must be willing to work a rotating schedule that includes night and swing shifts at pre-determined times.

 

Duties and Responsibilities


* Responsible for Route & Resource Planning, Driver Communication, Execution Management, and Exception Tracking/Reporting.


* Work a rotating schedule that includes night and swing shifts at pre-determined times.


* Utilizes Central Dispatch Planning Tools to prepare route boards for communication with Drivers, Driver Supervisors, and Operations Managers.


* Monitors route efficiency, comparing execution data with planned route standards.


* Validates demurrage reporting and tracks/reports the accuracy of all driver-initiated Operations Data Collection (ODC) processes to identify training opportunities for operations manager


* 1st and single Point of Contact for Customers and Drivers coordinating LTII’s response to Order Changes, Product Spills, Transit Delays and Chain of Custody issues while on shift.


* Keeps a positive attitude while dealing with constant change and balancing responses to multiple simultaneously occurring issues.


* Participates in weekly meetings and conference calls providing input and forecasting.


* Perform other duties as assigned.

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should d...