Claims Manager

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Position Summary:

Responsible for overseeing the company's Casualty and Workers' Compensation claims with the ability to provide post-loss reduction recommendations regarding salvage, subrogation, rehabilitation, and loss control.

Requires focus on Workers' Compensation, General/Product Liability, and Auto Liability, however scope may be broadened to include other lines of business.

Principal Duties & Responsibilities:

• Job is an individual contributor and has no direct reports.

• Provides direct oversight of efficient, cost-effective claims management of workers' compensation, general/product liability, and auto liability claims in coordination with appointed third- party administrators.

• Provides direction and assistance to internal business staff in the investigation, collection of documentation, and recovery of claims that fall within the company's self-insured retention.

• Manages accountabilities with respect to claim reporting, investigation, litigation management, resolution/outcome processes, and the delivery of claim information to interested parties.

• Builds, maintains and manages relationships with claims adjusters, insurers, outside legal counsel, in-house counsel, business units' safety and human resources staff, and other claims-related parties.

• Develops claim metrics on the mix of claims by type, root cause, frequency, and severity to identify emerging claims issues and trends for communication with management and develops performance benchmarks to track adjusters' service level.

• Coordinates with safety loss control and quality assurance management to discuss emerging exposures and/or trends emanating from the review and handling of claims.

• This role has the responsibility to understand and places in practice appropriate safety procedures.

This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.

• Perform other duties as assigned.

Experience & Skills:

• 5 years of experience in related field is preferred.

• Excellent proficiency in all Microsoft Office Suite Products.

• Strong working knowledge of workers' compensation, auto, general and product liability insurance lines along with experienced investigative, analytic, and negotiating skills.

• Minimum 5 years' experience in high-deductible workers' compensation programs, preferably in jurisdictions including Illi...