Senior Product Associate - Lending Innovation

The Connected Commerce Proprietary Wallets and Lending Innovation organization is a motivated, forward-thinking team focused on delivering innovative payment and lending services across key platforms.

We aim to transform customer experiences, simplify business processes, and drive product excellence.

As a Senior Product Associate in Lending Innovation, you will support product delivery and innovation for Alternative Lending, helping build and launch new Buy Now Pay Later (BNPL) products for our customers.

We are seeking a highly organized, self-motivated individual with strong communication and problem-solving skills, and a keen focus on execution.

This role requires effective collaboration across multiple teams and stakeholders to ensure successful outcomes.

Job responsibilities:


* Define, prioritize, and clarify user stories with the product owners, designers, engineering leads, and leadership


* Assist in maintaining a healthy backlog and providing visibility across teams


* Support Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives


* Participate in pre-release reviews, regression testing, and quality assurance to certify releases as production-ready


* Work with Product leads, developers, operations, and production management teams to research and resolve issues impacting customer experience

Required qualifications, capabilities and skills:


* 3+ years of experience in product management, financial services, technology, project management, or related fields


* Experience working with stakeholders and technology teams within a financial domain


* Understanding of development processes and microservices (e.g., APIs)


* Experience acting as an interface between business and technical teams


* Familiarity with agile project management tools (JIRA, Confluence, etc.)


* Strong problem-solving and continuous improvement mindset


* Effective verbal and written communication skills

Preferred qualifications, capabilities and skills:


* Background in financial services, retail banking, or Buy Now Pay Later (BNPL) products is a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibil...