MA Trainee

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
Education & Training Institute

All Locations:
151 Orleans Street

Position Summary:
A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct Manager.

Essential Duties:


* Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff.


* Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).


* Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests. 


* Follow established departmental policies and procedures for environmental safety and infection control.


* Reflect NeighborHealth core values.


* Maintain professional attitude.


* Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).


* Maintain issues promptly.


* Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests. 


* Participates in required departmental activities. 


* Maintain excellent punctuality and attendance.


* Adhere to all NeighborHealth and departmental policies and procedures.


* Use NeighborHealth devices appropriately.


* Follow established departmental policies and procedures for environmental safety and infection control.


* Perform other related duties from the clinical department as needed.

Education:


* High School Diploma or G.E.D.

Skills/Abilities:


* Able to anticipate potential problems and problem-solve independently.


* Good communication skills with the ability to work with different NeighborHealth departments both independently and as a team member.


* Bilingual in Spanish prefer but not required.

Pay Rate:


* $20...