Furnish & Install Compliance Manager

The Compliance Manager oversees all compliance requirements for the Furnish & Install (F&I) retail programs, ensuring adherence to local, state, and national regulations for licensing, insurance, EPA requirements, installer onboarding, background checks, and overall operational compliance.Skills & Experience Requirements

- Highly self-motivated.

- Excellent communication skills.

- Relationship-building skills.

- Preferred construction or compliance experience.

- Well-organized and analytical.

- Strong time-management.

- Proficient in Microsoft Office.

- Leadership qualities.

Education Requirements

- Bachelor's degree required.

Work Environment

- Standard office environment.

- So travel may be requiredSkills & Experience Requirements

- Highly self-motivated.

- Excellent communication skills.

- Relationship-building skills.

- Preferred construction or compliance experience.

- Well-organized and analytical.

- Strong time-management.

- Proficient in Microsoft Office.

- Leadership qualities.

Education Requirements

- Bachelor's degree required.

Work Environment

- Standard office environment.

- So travel may be requiredLicensing, Certification & Regulatory Compliance


* Maintain required local, state, and national licenses.


* Manage EPA compliance including renewals and certifications.


* Oversee contractor license renewals and dispute unnecessary requirements.


* Maintain documentation in retail partner portals.


* Support installers with licensing and certification processes.


* Monitor background check and badge compliance.

New Installer Onboarding & Setup


* Outreach to prospective installers.


* Validate service coverage.


* Distribute onboarding package.


* Support documentation completion.


* Submit installer details to Supplier Maintenance and CFS.


* Update EBS and upload technician details.

Damage Claims & Escalations


* - Respond to claims and escalations.


* - Research order history.


* - Manage claim resolution pathways.


* - Identify operational barriers.


* - Communicate with retail partners.

Installer Communication & Field Support


* - Respond to daily installer inquiries.


* - Provide support for program expectations.


* - Assist with EPA/LRRP matters.


* - Conduct training.

F&I Team Operational Support


* - Conduct zip code research.


* - Resolve auto-assignment issues.


* - Manage system updates.


* - Support installer profile alignment.

Program Audits


* - Coordinate and prepare audit documentation.


* - Conduct installer-facing audits.

Store Communication


* - Contact stores for updates and clarifications.

Mass Program Communications


* - Create and distribute program-wide updates.

Compliance Data, Reporting, & Documentation Management


* - Maintain records.


* - Produce compliance reports.


* - Update Compliance Dashboard.

Failed Order Invoice Resolution


* - Inve...