Lead Software Engineer - AI/ML and IaC

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking technology - Deposits Platform, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.

As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems


* Designs, develops, and deploys AI/ML models and agent-based systems to automate business and technology processes.


* Leads the integration of intelligent agents for workflow automation, decision-making, and process optimization.


* Builds and maintain AI-driven tools to automate IAC development, deployment, and management across cloud and on-prem environments.


* Collaborates with DevOps teams to enhance CI/CD pipelines using machine learning for predictive analytics and automated remediation.


* Develops AI-powered observability solutions to monitor, analyze, and proactively manage application and infrastructure health.


* Automates alerting, root cause analysis, and incident response using advanced ML techniques.


* Works closely with cross-functional teams (engineering, product, operations) to identify automation opportunities and deliver impactful solutions.


* Stays abreast of emerging AI/ML technologies, frameworks, and industry trends.


* Drives continuous improvement by evaluating and implementing new tools, methodologies, and approaches.


* Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 5+ years applied experience.


* Hands-on practical experience delivering system design, application development, testing, and operational stability


* 5+ years of experience in AI/ML engineering, with proven expertise in agent-based systems and automation.


* Strong experience in automating IAC development (e.g., Terraform, Ansible, CloudFormation) using AI/ML.


* Deep understanding of observability tools (e.g., Prometheus, Grafana, ELK stack) and automation using AI/ML.


* Proficiency in Python, Java, or similar programming languages; experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn).


* Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).


* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
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