Customer Manager

Customer Manager

Job Description

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

We are looking for Customer Manager (Bangkok Head Office) to join our team in Thailand.

Key Responsibilities: 

​

1.

Account Management


* Manage and develop relationships with key modern trade customers (Aeon, Foodland).


* Act as the main point of contact between the company and assigned accounts.


* Negotiate trading terms, promotions, and annual business plans.

 

2.

Sales & Business Development


* Achieve sales targets, revenue growth, and profitability for assigned accounts.


* Identify opportunities to expand product listings and increase shelf space.


* Analyze sales performance and implement improvement strategies.

 

3.

Trade Planning & Execution


* Develop and execute joint business plans (JBP), Business reviews with key customers.


* Plan and manage promotional activities, pricing strategies, and in-store execution.


* Ensure strong visibility and merchandising standards in stores.

 

4.

Data Analysis & Reporting


* Monitor sales data, market trends, and competitor activities.


* Provide regular reports and insights to internal stakeholders.


* Use data to drive decision-making and optimize performance.

 

5.

Cross-functional Collaboration


* Work closely with marketing, supply chain, and finance teams.


* Ensure product availability, smooth operations, and successful campaign execution.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ...