Beach Services Operations Manager

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity.

Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. 

  

These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community.

As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home.

Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations. 

What we offer:


* Free daily meal and salad bar


* Free parking


* Benefits including: Medical, Dental, Vision, 401K (based on employment status)


* Paid vacation, sick, and holiday time


* Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!


* Property retail shop and hotel discounts


* $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:


* Consistently provide professional, attentive, and genuinely friendly service


* Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Summary

Manages the day-to-day Beach Services operations personally or through subordinates.

Promotes and follows LJBTC, Inc.’s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Annualized Salary $77K - $82K

ESSENTIAL DUTIES AND RESPONSIBILITIES:


* Determines work procedures and expedites workflow.



* Issues written, oral instructions, and writes reports when required.



* Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.



* Communicates effectively with subordinates, peers, Executive and Management team, non-guests, guests and members.



* Provides signature service to members and guests that meet or exceed expectations.



* Takes ownership of member, hotel guests, and guest’s complaints and concerns; and ensures that they are resolved in a timely and efficient manner.



* Creates and successfully manages department annual budget, prelim reports and forecasting.



* Develops and executes training procedures for the Beach Services team.



* E...