Expert, bFS E2E & ERP specialist

Job title - Services bFS E2E & ERP specialist
Job Purpose

Services Business at Schneider Electric is a 3 B€+ business with strong growth ambitions.

To enable this acceleration, Services Business is performing a Global transformation of its operating model, processes and digital capabilities.

The bFS E2E & ERP specialist ensures that digital platforms operate as one coherent ecosystem by proactively tracking and resolving issues that arise in the communication between systems, while acting as a key liaison between platform owners, technical teams, and business stakeholders to maintain smooth, reliable, and fully aligned end-to-end processes.

More specifically, bFS is the Field Service Management platform built on Salesforce platform (ServiceMax).

Key Responsibilities

Within the Services capability of the Schneider Digital / End to End Customer Relationship practice, you will be responsible to deploy the required digital enablers related to bFS program for services, fully integrated in an End-to-End manner.

As such, you will coordinate with all digital streams required to make the bFS deployment project a success, across various countries and business units such as Power, Industry, Secure Power, and Digital Energy Services businesses.


* More specifically your responsibilities are to:
• Lead the bFS E2E integration, in close collaboration with all the stakeholders.
• Ensure the business requirements are well captured and considered.
• Assemble supervise the design, build and test of the solution, across the different platforms to deliver the bFS E2E functionalities (bFO, CPQ, SAP ERP, bFS, etc).
• Act as a key integrator with strong end-to-end process knowledge of service journeys, service flows, and cross-platform interactions.
• Capture, challenge, and consolidate business requirements, ensuring they are fully considered and translated into integrated digital solutions.
• Lead and coordinate gap analysis activities, identifying integration (and when applicable functional and process) gaps across systems and service flows.
• Drive gap resolution in collaboration with business, IT, and digital stream owners, ensuring alignment with target end-to-end solutions.

Requirements

Qualifications / Experience:


* • Bachelor/Master of Engineering degree
• In-depth knowledge of the Services business
• Previous experience of working with ERPs (SAP R3) and integration
• Knowledge to Salesforce platform (fka Force.com) is a must.

Knowledge of Servicemax is a strong plus.
• Knowledge of CPQ (Oracle CPQ) is preferred
• Experience in working with multi-technology integrated systems and ability to manage integration and communication between systems and teams.
• Proven successful experience and track record in large scale business transformation, as well as global program and project management.
• Work experience with ...