Computer Systems Programmer - Operations & Maintenance

Position: Computer Systems/Programmer - Operations and Maintenance

Location: Remote

Clearance: Must be eligible to obtain a Public Trust (US citizen/Green Card)

Salary: $130k/year + comprehensive benefits package

Role Description

We are seeking a highly skilled resource to support ongoing Operations & Maintenance (O&M) activities for a mission-critical system.

This role requires deep expertise in SQL, XML ingestion and processing, and relational databases, with a strong emphasis on operational stability, data integrity, and production support.  The ideal candidate will be hands-on, detail-oriented, and comfortable working in production environments, supporting batch processes, troubleshooting data issues, and collaborating closely with application, infrastructure, and business stakeholders.

 

Key Responsibilities


* Support day-to-day Operations & Maintenance (O&M) activities, including monitoring, troubleshooting, and resolving production issues


* Perform SQL development and analysis, including complex queries, data validation, reconciliation, and performance tuning


* Manage and support XML ingestion pipelines, including parsing, transformation, validation, and error handling


* Investigate and remediate data quality and data integrity issues across systems


* Support and execute batch jobs and scheduled processes, including reruns, validations, and post-run analysis


* Work with relational databases (e.g., Oracle, SQL Server, PostgreSQL) to maintain schema integrity and optimize performance


* Analyze logs, database records, and system outputs to identify root causes of defects or failures


* Partner with development teams to support releases, hotfixes, and production deployments


* Document operational procedures, runbooks, and knowledge transfer materials to reduce single points of failure


* Participate in on-call or after-hours support as required

 

Required Skills & Qualifications


* Strong hands-on experience with SQL, including:


* Complex joins, subqueries, and performance tuning


* Data reconciliation and root-cause analysis


* Proven experience working with XML:


* XML parsing, validation, transformation


* Ingestion and processing of large XML datasets


* Solid background in Operations & Maintenance (O&M) or production support environments


* Experience with relational databases (Oracle, SQL Server, PostgreSQL, MySQL, etc.)


* Strong troubleshooting skills with a focus on data-centric issues


* Familiarity with batch processing frameworks and schedulers


* Experience supporting applications in lower and production environments


* Ability to follow and improve operational processes while maintaining strict change control


* Scripting experience (Python, Shell, PowerShell, etc.) for automation and operational tasks


* Familiarity with logging and monitoring tools (Splunk, etc.)


* Experience supporting government or regu...