Customer Success Manager- North America

About CooperSurgical

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life.

As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments.

Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women's and family care, and beyond.

We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions.

Learn more at www.coopersurgical.com.

Customer Success Manager- North America CooperSurgical Inc.

Remote Job Scope: This position serves as a primary customer-facing partner, gathering insights, managing improvement projects, supporting onboarding, and helping to drive adoption and retention.

Success is measured through customer satisfaction, onboarding execution, contribution to AOP targets, and support of retention and expansion efforts.

The role requires regular US travel and occasional international trips.