Medical Front Desk *Float Team*

Job Description

Join Vancouver Clinic as a Float Patient Services Representative supporting Washington area locations (possible Portland, too)! Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment.

If you are passionate about helping others and enjoy making a positive difference, we would love to meet you.

Schedule: Varying 8 hour shifts, Monday-Friday.

Start and end times vary between 5:30am to 11:15pm.

Open availability required on all working days.

Location: Vancouver, WA area locations ( Portland, OR possible )

Compensation: hiring range is between $18.00-$20.55 per hour and placement in the range depends on an evaluation of experience.

Differential Available: Float ($3.00/hour), evening shift: $3.00/hr

Position Details:


* Welcome and check-in patients with warmth and professionalism


* Collect co-pay and verify insurance


* Deliver outstanding customer service while multitasking in a fast-paced front desk environment

Key Attributes:


* Positive attitude and strong communication skills


* Work efficiently with multiple priorities


* Works well independently and as part of a team

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.

We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Requirements:


* High School Diploma or equivalent required.


* Minimum of 1 year of customer service experience required.


* Minimum of 1 year of medical front office experience preferred.


* Experience with Epic preferred.


* Excellent phone skills and customer service behaviors.


* Strong computer keyboarding skills required.

Vancouver Clinic provides care across a wide range of medical decisions.

This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment.

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range:
$17.31 - $24.24

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program.

Eligibility for benefits is dependent on factors such as position type and FTE.

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, e...