Product Owner, Personal Lines Policy Document Management

JOB DESCRIPTION

As Product Owner, you'll lead the modernization of policy document management as part of our multi-year transformation program across our Personal Risk Services (PRS) division.

Driving the vision and roadmap to revolutionize how policy documents are produced, stored, and accessed within Chubb technology, you'll be charged with delivering faster speed to market, seamless agent self-service, and greater underwriting efficiency.

Reporting to the Speed to Market and Data Domain Lead, you'll champion technology, product, and process improvements that advance our business and keep us ahead in a competitive market.

Your expertise in personal lines insurance and its product landscape, along with your experience leading and managing cross-functional collaboration, will be essential as you help shape and execute high-impact transformation initiatives within the personal lines division here at Chubb.

In this role, you will:


* Drive execution of PRS Modernization Program initiatives, ensuring alignment with strategic priorities and OKRs


* Deliver high-quality outcomes as part of a multifunctional squad through rapid, iterative cycles


* Collaborate with stakeholders across business and IT to shape, update, and deliver the modernization roadmap


* Facilitate decision-making, manage interdependencies, and escalate issues as needed


* Lead visioning, research, planning, execution, and measurement for assigned roadmap components


* Prioritize business needs, manage the user story backlog, and ensure releases maximize business value and user benefits


* Represent end users by leading usability sessions and overseeing User Acceptance Testing

QUALIFICATIONS



* Bachelor's Degree or equivalent experience required


* 5-8 years of experience leading initiatives in Personal Lines P&C insurance (preferably high net worth); 3+ years as product owner in or leading agile teams


* Strong understanding of Personal Lines P&C product management, development, underwriting, digital best practices, systems, workflows, and offerings


* Working knowledge of stakeholder areas: Underwriting, Operations, Data & Analytics, Product, Pricing, Sales & Distribution, Digital, and Risk Consulting


* Demonstrated people leadership and accountability in complex, cross-functional environments


* Excellent organizational, project management, and problem-solving skills; proven record of coordinating and implementing projects with timely, high-quality deliverables


* Strong communication, presentation, interpersonal, and negotiation skills; ability to influence and manage change


* Adaptable, future-focused mindset with design thinking, customer-centric approach, digital mindset, and data-driven decision making

The pay range for the role is $121,200 to $160,000.

The specific offer will depend on an applicant's skills and other factors.

This role may also be eligible to participate in a discretionary annual incent...