U.S. Commercial Capabilities Advisor, Commercial Operations

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Commercial Capabilities Advisor

The Commercial Capabilities Advisor is responsible for US Commercial business processes within SAP S4 Hana.

This role leads activities across multiple functional support teams to ensure on-time development, implementation, and business continuity.

Additionally, the role supports the Elanco US Customer Service business as the lead for SAP Order to Cash (O2C) activities, coordinating project priorities, timelines, and resource allocation.

The role will coordinate project priorities, timelines, inter-dependencies, resource allocation, core team implementation support, along with key performance metrics and tracking.

This individual will report to the Senior Director, US Customer Service.

Your Responsibilities:


* Lead the U.S.

Commercial transformation strategy and execution in partnership with cross-functional leadership (Sales, Marketing, Finance, IT, HR, Supply Chain, and Operations), ensuring alignment and business continuity


* Oversee SAP Operations within Customer Service, Warehousing, and Distribution, ensuring effective Order-to-Cash (O2C), inventory management, and issue resolution with a strong focus on performance and process adherence


* Drive continuous improvement of commercial processes and SAP design by coordinating system enhancements, business process changes, and cross-functional implementation strategies


* Provide strategic leadership and subject matter expertise across commercial and supply chain functions, collaborating with IT to support ERP systems, data management, analytics, and emerging technologies


* Manage resources, budgets, and external partners while developing dashboards, tracking mechanisms, and team capabilities through coaching, training, and knowledge transfer

What You Need to Succeed (minimum qualifications):


* Education: Bachelor’s degree in Business or a Scientific field, 5+ years of Animal Health or Pharmaceutical industry experience, and strong verbal, written, and interpersonal communication skills


* Experience: 10+ years of SAP experience with strong expertise in Order-to-Cash (OTC) and com...