Service Center Manager

Alaska Marine Trucking is looking to hire energetic, adventurous and hard-working individuals like you to join our team!  We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k, and plenty of opportunities to grow personally and professionally.  If you are looking for an exciting and

fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!

 

Alaska Marine trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.  Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central and Western Alaska.

 

SUMMARY:

Directs, coordinates, and manages all aspects of day-to-day operations in Juneau, Alaska to include Trucking, Stevedoring, CFS and Customer Service.

This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

ESSENTIAL DUTIES AND RESPONSIBILITIES:   Other duties may be assigned to support the department or other departments as time allows.



* Safety is Lynden’s first responsibility to our employees and our customers.  This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner is required.


* Attendance and timeliness are essential functions of this position.


* Directs all Service Center operational and administrative activities.

Operational activities include pick-up and delivery of freight, receipt and loading of freight, dispatching of service equipment and supervision of dock and yard activities.


* Administrative activities include rating and billing of freight invoices, providing customer service, and processing cargo claims.

Ensures completion of required paperwork, communications and customer service activities.


* Directs staffing, training and performance evaluations for all service center personnel.

Supervises and develops plans for efficient use of materials, equipment and employees.

Determines work requirements and assigns personnel as needed.

Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness.

Analyzes and resolves work problems or assists workers in solving work problems.

Helps motivate workers to achieve work goals and maintain Lynden culture.


* Help direct maintenance of equipment and facilities.


* Coordinates, responds to and assists in non-hazardous and hazardous material response activities, transportation accidents and occupational injuries and illnesses.


* Promotes safe & efficient operations within the terminal.

Assures compliance with company policies, DOT, EPA, OSHA and applicable federal, state and local requirements.


* Responsible for the planning and coordination of all port operat...