Head Tennis Professional

About Us

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.

For over a century, our iconic resort has set the standard for luxury and service in the Bay Area.

We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues.

Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.

Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Head Tennis Professional is the senior on-court leader for the Club's tennis program and a highly visible presence within the member community.

This role is responsible for the daily quality, consistency, and execution of tennis instruction, programming, court experience, and staff leadership.

This is not just a teaching role.

It is a leadership role built around presence, standards, and follow-through.

The Head Tennis Professional sets the tone on court, coaches and develops the professional staff, drives participation through strong programming, and ensures the tennis experience feels organized, welcoming, and elevated at every touchpoint.

Success in this role looks like a tennis program that runs clean and confidently, members who feel known and engaged, a professional staff that is coached and accountable, and courts that reflect the level of service expected in a luxury club and resort setting.

Essential Responsibilities

Member Experience & Engagement

• Serve as a senior point of contact for tennis members and resort guests - build strong relationships, anticipate preferences, and create a court experience that feels personal and well-run.

• Deliver a polished and welcoming presence on court.

Members should feel recognized, supported, and confident in the quality of instruction, programming, and communication.

• Handle member concerns, scheduling issues, and service recovery with professionalism and speed.

Solve problems directly and close the loop.

• Support new member integration into the tennis community through lessons, program recommendations, introductions, and regular follow-up.

• Maintain a visible presence during peak programming hours, league play, clinics, and club events.

Tennis Instruction & Program ...